Smartcase Agency

GDPR

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SmartCase Agency, s.r.o. (“Company”) is committed to protecting the personal information of its clients, customers, and visitors to its website. This document describes how the Company processes personal data in accordance with Regulation (EU) 2016/679 (full text after incorporation of both amendments), known as the General Data Protection Regulation (“GDPR”).

Identification of the data processor

The processor of personal data is:

SmartCase Agency, s.r.o.

Na Roudné 272/21, 301 00 Plzeň 1

Plzen – Vnitřní Město, CZ 30100

ID: 17785677

Managing director: Jiří Šimana

Contact details: tel: +420 727 913 350, email: info@smartcase.cz

Categories of personal data processed

The company processes the following categories of personal data:

  1. Identifying information (e.g., name, surname, email,
    phone number).
  2. data about the use of the Company’s services (e.g., information about
    products or services purchased).
  3. data collected through cookies and similar technologies.
Purposes of the processing of personal data

The company processes personal data for the following purposes:

  1. providing services to clients and customers.
  2. communication with customers and solving their questions or complaints.
  3. website operation and usage analysis.
  4. Marketing purposes, such as sending newsletters and offers of
    services or events.
Rights of the data subject

Data subjects have the right to:

  1. to access their personal data.
  2. to correct or complete personal data.
  3. to delete personal data.
  4. to limit the processing of personal data.
  5. on the portability of personal data.
  6. object to the processing of personal data.
Security of personal data

The Company stores personal data in electronic form and takes all necessary technical and organizational measures to secure personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Retention period of personal data

Personal data is retained for the period necessary to achieve the purposes for which it was collected and in accordance with applicable law. The period of retention of personal data may be affected by the Company’s legal obligations, such as statutory retention periods for accounting records.

Transfer of personal data to third parties

The Company may transfer personal data to third parties if this is necessary for the performance of the contract with the customer, for the operation of the website or for marketing purposes. When transferring personal data to third parties, the Company takes care to ensure a sufficient level of protection of personal data.

Cookies and tracking technologies

The Company’s website uses cookies and similar tracking technologies to improve user experience, track traffic and personalize content.

Users can withdraw their consent to the use of cookies and similar technologies at any time through their browser settings.

Changes to this document

The Company reserves the right to update or amend this document in the event of changes in legislation or operational needs. The updated document will be published on the Company’s website and will be effective from the time of publication.

Contact

If you have any questions or requests regarding the processing of personal data, please contact the Company at the following contact details:

Smar Case Agency, s.r.o.

Na Roudné 272/21, 301 00 Plzeň 1

Plzen – Vnitřní Město, CZ 30100

ID: 17785677

Managing director: Jiří Šimana

Contact details: tel: +420 727 913 350, email: info@smartcase.cz

Consent to the use of personal data

By using the Company’s website or providing personal data through other communication channels (e.g., email, telephone), you consent to the processing of your personal data in accordance with this document. If you do not consent to the processing of your personal data, please do not provide it to us and do not use our website.

Final provisions

This document is valid and effective as of today and supersedes previous versions. The previous version of this document shall cease to be valid and effective on the date of publication of this updated version.

When processing personal data, the applicable legal regulations of the Czech Republic and the European Union govern the Company, in particular the GDPR.